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Privacy Policy

Last updated: 11 November 2026

1. Who we are

This Privacy Policy explains how ALPRO GRUP SRL (“Alpro Group”, “we”, “us”), with its registered office at Str. Argonului nr. 19, Sector 3, Bucharest, Romania, processes personal data collected through the website www.alprogroup.com (the “Website”). We act as data controller under Regulation (EU) 2016/679 (the General Data Protection Regulation, “GDPR”).

Contact for any privacy matter: office@alprogroup.com, phone +40 758 081 101.

2. What personal data we collect

  • Contact form data: name, email address, subject, the type of client you select (architect, business to business, client, other) and the content of your message.
  • Communication data: information you send us directly by email or provide by phone.
  • Technical data: IP address, browser and device information, date and time of access and pages visited, collected through server logs and our security tools.
  • Cookies and similar technologies: details are available in our Cookie Policy.

We do not intentionally collect special categories of personal data. Please do not include such information in your messages.

3. Why we process your data and on what legal basis

  • Answering your inquiries and preparing offers for doors, windows and related products and services – steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR) and our legitimate interest in communicating with prospective clients and partners (Art. 6(1)(f) GDPR).
  • Website security and spam prevention (firewall, login protection, reCAPTCHA on forms) – our legitimate interest in keeping the Website and your data secure (Art. 6(1)(f) GDPR).
  • Statistics and marketing via Google Tag Manager – only on the basis of your consent (Art. 6(1)(a) GDPR), given through the cookie banner. These tools are not loaded until you accept the relevant category, and you can withdraw your consent at any time through the “Manage consent” button.
  • Compliance with legal obligations, for example accounting and tax obligations if a contract is concluded (Art. 6(1)(c) GDPR).

4. Who we share your data with

We do not sell your personal data. We share it only with service providers who process it on our behalf and under our instructions:

  • our website hosting provider, which stores the Website and its database (including contact form submissions);
  • our email service provider, which delivers and stores email correspondence;
  • Google Ireland Limited – Google reCAPTCHA (spam protection), Google Fonts (font delivery) and Google Tag Manager (only after consent);
  • Defiant, Inc. – Wordfence Security (website firewall and security);
  • public authorities, where required by law.

5. Transfers outside the European Economic Area

Some providers (such as Google and Defiant) may process data in the United States. Such transfers take place on the basis of the EU–U.S. Data Privacy Framework and/or the Standard Contractual Clauses approved by the European Commission.

6. How long we keep your data

  • Contact form submissions and related correspondence are kept for as long as necessary to handle your request and our follow-up discussions, and for no longer than 3 years after our last communication, unless a longer period is required for an ongoing contract or by law.
  • Contract and invoicing documents are kept for the periods required by Romanian law.
  • Security logs are kept for a limited period, as configured in our security tools.
  • Cookies are kept for the periods listed in the Cookie Policy.

7. Your rights

Under the GDPR you have the right to:

  • access your personal data and receive a copy of it;
  • have inaccurate data rectified;
  • have your data erased (“right to be forgotten”);
  • restrict the processing of your data;
  • receive your data in a structured, machine-readable format (data portability);
  • object to processing based on our legitimate interest;
  • withdraw your consent at any time, without affecting the lawfulness of processing carried out before the withdrawal.

To exercise these rights, write to office@alprogroup.com. We will answer within one month. You also have the right to lodge a complaint with the Romanian supervisory authority, Autoritatea Națională de Supraveghere a Prelucrării Datelor cu Caracter Personal (ANSPDCP), B-dul G-ral. Gheorghe Magheru 28-30, Sector 1, Bucharest, www.dataprotection.ro.

8. Security

We use appropriate technical and organisational measures to protect your personal data, including an encrypted (HTTPS) connection, a website firewall and restricted access to the data we store.

9. Children

The Website is intended for professionals and adult customers and is not directed at children under 16. We do not knowingly collect data from children.

10. Changes to this policy

We may update this Privacy Policy from time to time. The current version is always available on this page, with the date of the last update shown at the top.

11. Contact

ALPRO GRUP SRL
Str. Argonului nr. 19, Sector 3, Bucharest, Romania
Email: office@alprogroup.com
Phone: +40 758 081 101

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